NOTICE: We strongly urge you to read our COVERAGE ALERT. It is important that you understand how our policies limit or exclude coverage related to COVID-19, as well as temporary, specific accommodations we are making during the pandemic.


Our goal is to help you successfully file travel insurance claims and to provide you with a hassle-free experience. We are committed to providing you with the resources you need to ensure that your travel insurance claims are paid in the most professional manner.


If you have any questions during the claims process, you can:

We're here to help, Monday through Friday, from 8:30 a.m. to 5:00 p.m. EST, except holidays.

Mailing Address
Red Sky Travel Insurance c/o Arch Insurance
Executive Plaza IV
11350 McCormick Rd, Suite 102
Hunt Valley, MD 21031

To Fax Claim Forms
(443) 279-2901