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We help keep vacation dreams alive.

You've been planning this vacation for months, maybe even years, and just before you leave, a family member is hospitalized. Or maybe your company decided to transfer you to the new office on the other side of the country. Or more likely, you’ve been keeping an eye on a storm over the Atlantic and it’s starting to look like your plans may be affected.

Fortunately, Trip Preserver vacation rental travel insurance may reimburse you for nonrefundable pre-paid deposits. We understand that you may have saved and planned for this dream vacation. When the unexpected happens, our plan may help you recover your deposits so that you can plan your next trip.

Trip Preserver Plan Details

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Plan Highlights

Trip Preserver highlights:

  • Reimbursement for trip costs* related to trip cancellation for a covered unforeseen reason
  • $200 per day ($750 maximum) for expenses related to trip delay such as hotel accommodations if your trip is delayed for 12 or more hours
  • Up to $25,000 medical expense coverage
  • Up to $525,000 in emergency medical evacuation coverage
  • $1000 ($200 per day) baggage delay coverage if you baggage was delayed for 12 or more hours

Trip Preserver may cover trip cancellation or interruption for listed unforeseen covered reasons such as:

  • Certain events prompted by a named hurricane or other natural disaster
  • Lack of snowfall causing ski facility closure
  • Uninhabitability of the destination vacation home caused by a natural disaster
  • Uninhabitability of your primary residence or your traveling companion’s primary residence caused by natural disaster
  • Sickness, injury or death of you, a family member, a traveling companion, business partner, a traveling companion’s family member or a service animal

Trip Preserver also provides:

  • Worldwide emergency assistance service**
  • Emergency roadside assistance service**

* Trip costs include the total pre-paid charges up to $100,000 for renting the vacation property as calculated by your property management company, for which the plan cost has been paid. This cost does not include the plan cost paid.

** non-insurance services provided by the designated assistance provider

Frequently Asked Questions

The following questions and answers are provided to assist you in understanding your coverage. If you don't see your question answered below, please call us at 1-855-292-5908 or send a message to .

Trip Preserver plan helps protect you before your departure, during your trip, and on your return home, covering a wide range of unforeseen events that could cancel or interrupt your travel plans. Coverage may include but is not limited to trip cancellation, trip interruption, travel delay, baggage delay, lost or stolen baggage or personal effects, rental car damage, emergency accident and sickness medical expense and emergency medical evacuation, and 24-hour non-insurance assistance services.
Trip cancellation coverage may provide reimbursement for your prepaid, non-refundable vacation rental costs when an unforeseen, covered event included in your plan, causes you to cancel your trip.
Trip interruption may provide reimbursement for your unused, prepaid travel expenses and/or the additional airfare to return home, when an unforeseen covered event included in your plan, causes you to cut short your trip and return home ahead of schedule.
If you incur covered medical expenses as a result of emergency treatment of an accidental injury which occurs while on your trip or a sickness which first manifests itself during the trip, we may pay benefits up to the maximum shown in schedule of benefits.
Under our plan, trip cancellation or trip interruption benefits may be payable when a mandatory evacuation due to a named hurricane or other natural disaster causes you to have only 4 days or 50% or less of your trip length remaining at the time the mandatory evacuation ends. Coverage may also be provided if the roadways are closed due to a natural disaster preventing you from reaching your destination.
Coverage may be provided if your destination accommodations are rendered uninhabitable due to a named hurricane or natural disaster such as a tornado, flooding or fire. Your destination accommodations being deemed uninhabitable must occur within 30 days after the named hurricane or natural disaster in order to qualify as a covered event.
A pre-existing medical condition means an illness, disease, or other condition during the 60 day period immediately prior to the Effective Date of Your coverage for which you or your traveling companion, business partner, service animal or family member: 1) received or received a recommendation for a test, examination, or medical treatment; or 2) took or received a prescription for drugs or medicine. Item (2) of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60 day period before your coverage is effective under this policy.
This is a waiver of the pre-existing medical condition exclusion that may extend coverage for pre-existing medical conditions. To obtain the exclusion waiver you need to buy your Trip Preserver Plan within 21 days of your initial trip deposit. You or the individual with the pre-existing condition must not be disabled from travel when you buy the policy. Additionally, you must insure 100% of the cost of all travel arrangements that are subject to cancellation penalties or restrictions by the vacation rental property manager. If you have specific questions, please call our coverage specialists at 1-855-292-5908.
Family Member means any of the following: Your or your traveling Companion’s legal spouse (or common-law spouse where legal), legal guardian or ward, son or daughter (adopted, foster, step or in-law), brother or sister (includes step or in-law), parent (includes step or in-law), grandparent (includes in-law), grandchild, aunt, uncle, niece or nephew, domestic partner, caregiver, or child caregiver.
The best time to purchase the plan is when you make your initial trip deposit. To obtain the waiver of pre-existing condition exclusion, this insurance must be purchased within 21 days of the initial trip deposit. Your prompt purchase ensures that you access to all benefits available provided by this plan.
You may cancel coverage under the policy by giving your property manager written notice within 14 days from the purchase date of your coverage. If you do this, the company will refund your plan cost paid, provided you have not filed a claim under the policy or departed for your trip. Otherwise, the plan cost is not refundable.
Our plan includes a covered event that may provide coverage if your resort has at least 75% of their trails closed from lack of snow, severe weather, poor trail conditions or natural disaster for at least 12 hours. You must be unable to ski for 4 days or 50% or more of the scheduled trip duration in order to cancel your trip or a benefit will be paid for each full 24 hour period in which you are unable to ski, in accordance with additional plan provisions and up to the maximum as shown in the schedule of benefits.
All claims forms are available online by clicking the “File a Claim” button at the top of this page. You can also find required documents listed on each claim form, which can be used as a convenient checklist for submitting your claim. If you need further information please call us at 1-855-292-5908 and one of our claims representatives will be happy to assist you.
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